Courses

Guest Experience Volunteer Training

Guest Experience is a street to seats and back again experience for our attenders. We create welcoming environments where people can encounter Jesus every weekend.

Courses Available

The following training courses are available for enrollment.

course image

Auditorium Hosts

As an Auditorium Host, you help create a welcoming, distraction-free space where people can fully engage in worship and the message. This training will equip you to proactively care for guests and remove barriers so they can experience what God has for them.

course image

Parking Volunteers

As a member of the Parking Team, you create the very first impression of our church. This training will equip you to provide a warm welcome and a safe, smooth arrival and exit experience for every guest.

course image

Lobby Hosts

As a Lobby Host, you help create the first moments of connection for our guests. This training will equip you to offer a warm, attentive presence while guiding, encouraging, and helping people feel comfortable as they take a next step.

course image

Greeter

Every weekend is someone’s first weekend, and you get to help shape that first impression. This training will guide you in creating a warm, seamless welcome that helps remove distractions and point people toward Jesus.

course image

Kids Check-In

Every weekend is someone’s first weekend and for many families, it starts at Kids Check-In. This training will guide you in creating a welcoming, organized, and reassuring experience so parents feel at ease and kids are excited to jump in.

course image

Café

As a Café Prep Volunteer, you help create a welcoming space before the doors even open. This training will walk you through preparing coffee, stocking stations, and setting up the café so everything is ready for guests and volunteers. Your behind-the-scenes faithfulness helps set the tone for an incredible weekend.

course image

Bookstore Volunteer

The bookstore is a place where meaningful next steps can begin. In this training, you’ll learn how to create a warm environment, guide guests to helpful resources, and provide a smooth checkout experience.

course image

Next Steps

As a Next Steps Host, you help people discover what’s next in their faith journey. This training will equip you to create a welcoming space, and guide guests toward meaningful connection and growth in their relationship with Jesus.

course image

Volunteer Central

Learn how to create a welcoming, fun, and energizing space for our volunteers. This video shows you how to connect volunteers, keep the space inviting, and help them feel refreshed so they can serve with joy every weekend.

course image

Introduction to Guest Experience

Everything we do in Guest Experience is designed to help people feel welcomed, valued, and cared for as we guide them closer to Jesus. This course will walk you through our vision, values, and expectations, helping you feel confident and prepared to serve. Welcome to the team!